Some useful FTP FAQ's
| What is FTP? |
FTP (File Transfer Protocol) is the simplest and most secure way to exchange files over the Internet. Whether you know it or not, you most likely use FTP all the time. The most common use for FTP is to download files from the Internet. The ability to transfer files back-and-forth makes FTP essential for anyone creating a Web page, amateurs and professionals alike.
An FTP Client is software that is designed to transfer files back-and-forth between two computers over the Internet. It needs to be installed on your computer and can only be used with a live connection to the Internet.
The classic FTP Client look is a two-pane design. The pane on the left displays the files on your computer and the pane on the right displays the files on the remote computer.
File transfers are as easy as dragging-and-dropping files from one pane to the other or by highlighting a file and clicking one of the direction arrows located between the panes.
Additional features of the FTP Client include: multiple file transfer; the auto re-get or resuming feature; a queuing utility; the scheduling feature; an FTP find utility; a synchronize utility; and for the advanced user, a scripting utility.
| How do I setup additional FTP accounts? |
Additional FTP accounts are most commonly used to give others access to an account for the purpose of sharing a web development project. You can setup additional FTP accounts very simply using the Heart Internet eXtend Control Panel. Simply log into your Control Panel and select ‘Web Tools’. From the next menu select ‘Additional FTP Accounts’.
To add a new FTP account simply specify the username, directory name (within your public_html directory) and password. If you don’t enter a directory name they will have access to your whole account.
To edit or delete an existing account you can use the ‘Modify An FTP Account’ utility on the same page.
| I am unable to connect with FTP. |
If you are unable connect, but not getting an "authorization denied" message, make sure you have passive (PASV) mode enabled on your FTP client. This option varies from client to client, but is generally found in the firewall/options settings for your respective FTP software.
| The images on my website have been corrupted, what went wrong? |
If you are uploading your images using FTP, uploading the images using the Binary setting rather than ASCII. Also, your images may be getting corrupted during transfer from your computer to your website. Try using a different location from which to upload your files.
